Resident Services

The Resident Service Program is a combined effort of the Resident Service Coordinator (RSC), Executive Director, Asset Manager and Property Managers to assist with the smooth operation of the property while bringing a social service perspective to the management team to address the needs and problems of the residents. The Resident Services Program, led by the RSC, provides the following services:

  1. Intervention and lease education to residents regarding issues that may affect their tenancy
  2. Referrals to appropriate services in the community and follow-up assistance
  3. Assistance to tenants who wish to set up on-site programs (where practical)
  4. Individual support

If you would like to know more about Resident Services, please call Joe Deignan at (617) 868-4858 x 210.